1. Passenger transport organized by the travel agency
Following refer to the implementation of measures during passenger excursions organized by the travel agency during the corona virus epidemic in order to protect the crew and passengers, and with vehicle occupancy adhering to the 1.5 m physical distancing measure.
1.1. Transport of passengers by buses, passenger cars or vans
Visible notices. A notice on the obligation to adhere to physical distancing (every other seat should remain unoccupied, passengers should sit diagonally behind each other – zig-zag), wearing face masks and hand disinfectant must be placed at the entrance to the means of transport. The agency is obliged to warn passengers before departure that they are obligated to have their own masks, gloves and disinfectants, but must also be able to provide them to the passengers if they haven’t brought them. The agency is obligated to provide face masks and gloves to its employees.
Hand hygiene. Whenever possible wash your hands with soap and water for 20 seconds while traveling, and when this is not possible, use disinfectants containing 70% alcohol or other hand disinfectant with proven virucidal effect. Hands have to be washed prior to entering the vehicle, after leaving the vehicle, after cleaning the vehicle or when the hands are visibly dirty, as well as in all other recommended situations (after going to the toilet, before eating, before and after touching your face, and similar). A disinfectant must be available at the entrance to the vehicle, and hands have to be disinfected when entering the bus (staff and passengers).
Driver seat hygiene. Maintain the cleanliness of the driver’s cab and your work environment – the cab by wiping down the surfaces daily, preferably several times a day, with a surface disinfectant. Especially take care to wipe down surfaces which are frequently touched, such as door handles, the wheel, dashboard and similar.
Driving with a face mask. If the face mask is not preventing the driver from safely operating the vehicle, it is recommended that he should wear a face mask while driving. The face mask should be changed regularly, and especially when it becomes damp and wet. The hands should be washed with warm water and soap, or disinfected, before and after removing the face mask. Used disposable masks are placed in garbage bags which are placed in lidded bins.
Hygiene and air conditioning units, heating and ventilation units. The interior of a means of
transport must be regularly cleaned and disinfected after each trip, during which special attention must be given to the passengers’ head and arm rests, door grab handles and windows. Passenger space must be regularly ventilated while staying at rest stops. The use of air conditioning units and heating should be avoided. The general recommendation is to ventilate closed spaces by opening windows, and refrain from using ventilation systems. When using ventilation systems, special attention should be given to the state of the filters and maintaining the correct ratio of indoor air exchange rate. The proper functioning of the ventilation and air exchange equipment has to be checked. It is recommended to use ventilation with increased percentage of external air which circulates into the system, and to not use re-circulation mode in order to encourage the exchange of air which reduces the concentration of potentially infectious particles.
Contact with passengers. It is necessary to maintain a physical distance of 1.5 m in everyday social contact with passengers and other people. If the drivers are placing the luggage in the luggage compartment, it is necessary that they disinfect their hands afterwards.
1.2. Boat cruises
Visible notices. It is necessary to place a notice on the obligation of maintaining physical distance, to wear face masks in the indoor areas of the tourist ship and disinfect hands when boarding. The agency is obliged to warn passengers before departure that they are obligated to have their own face masks, gloves and disinfectants, but also to provide them if the passengers haven’t brought them. The agency is obligated to provide face masks and gloves to its employees.
Hand hygiene. Whenever possible wash your hands with soap and water for 20 seconds while traveling, and when this is not possible, use disinfectants containing 70% alcohol or other hand disinfectant with proven virucidal effect. Hands have to be washed before coming aboard, after disembarking, after cleaning the ship or when the hands are visibly dirty, and in all other recommended situations (after going to the toilet, before eating, before and after touching your face and similar). The disinfectant must be readily available at the ship’s
entrance, and hand disinfection is necessary during boarding (staff and passengers).
Hygiene and air conditioning units, heating and ventilation units. The interior of a means of
transport must be regularly cleaned and disinfected after each trip, during which special attention must be given to the passengers’ head and arm rests, door grab handles and windows. Passenger space must be regularly ventilated while idling at rest stops. The use of air conditioning units and heating should be avoided. The general recommendation is to ventilate closed spaces by opening windows, and refrain from using ventilation systems. When using ventilation systems, special attention should be given to the state of the filters and maintaining the correct condition of the air exchange rate indoors. The proper functioning of the ventilation and air exchange equipment must be checked. It is recommended to use ventilation with increased percentage of external air which circulates into the system, and to not use recirculation mode in order to encourage the exchange of air which reduces the concentration of potentially infectious particles.
Contact with passengers. It is necessary to maintain a physical distance of 1.5 m in everyday social contact with passengers and other people. If the drivers are placing the luggage in the luggage compartment, it is necessary that they disinfect their hands afterwards.
2. Tour managers and guides
Health monitoring by daily body temperature measurements. Before starting work, all employees will measure their body temperature during the morning hours and will not start work if it is higher than 37.2 C and/or if they have respiratory problems. In the event of elevated body temperature and/or respiratory problems, with or without elevated body temperature, the employees will call their employer and competent family physician, and will not start work until the cause of the respiratory problems and/or elevated body
temperature is ascertained.
Contact with clients. While interacting with passengers and other employees, it is necessary to maintain an appropriate physical distance of 1.5 m and use a face mask which covers the nose and mouth. Disinfectants should be available to tour managers/guides with which they will disinfect their hands regularly.
Maintaining audio equipment. The tour manager/guide is responsible for the collection, cleaning and disinfection of wireless audio sets before and after every use.
3. Procedure in the event of a guest contracting a disease while staying in tourist accommodation facility during COVID-19 pandemic
3.1. When raising suspicion that an accommodation facility visitor has contracted the COVID-19 infectious disease, the following applies:
3.2. In the event that it is confirmed that the guest has contracted the COVID-19 infectious disease, the following applies: